Volk Optical provides a 1-year warranty for the parts and labor of Volk Eye Check. Warranty for the Lithium-Ion battery is 6-months.
Submitting Warranty Claim:
Any claim under this warranty must be submitted in writing before the end of warranty period to Volk Optical. The claim must include a written description of any failure(s) experienced with the device.
Warranty does not cover:
- Products that have been subjected to abuse, accident, alternation, modification, tampering, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation of the product, or if the model or serial number has been altered, tampered with, defaced or removed.
- Damage caused by dropping the device or damage caused by normal wearing. Any issues related to the stickers attached to the device coming off are not covered by warranty. Repair or service done by non Volk Optical certified service facility is not covered by warranty.
For customer support, contact: firstname.lastname@example.org